Experience

● Reduced refund due to fraudulent activities by $100,000 a year by creating a fraud labelling system designed to streamline communication between management and team, saving 2 hours of communication a week. ● Maintained Fast Cover’s legacy system by resolving 60+ bugs across the full stack using C#, .NET Framework 5, React, SQL Server and Entity framework, ensuring improved system stability and user experience. ● Implemented a report feature in the back-office system to identify inflated KPIs from unfulfilled orders by creating a custom SQL user-defined function & stored procedures that accurately simulated employee performance metrics. ● used AWS Lambda and CloudFront API to implement a locality feature to show personalised versions of the web page based on their status and location, resulting in seamless user experience and reducing the load on the customer care team by 5% ● Contribute to reliant and efficient development through CI/CD and version control using Github and Jenkins

• C#
• .NET
• SQL
• AWS